Talk to us

This service was created to clarify your doubts, resolve requests or deal with complaints related to your order or any content available in the store.

Email: info@lusitanna.com

Phone: +351 304 501 258 (cost of call to national landline/national mobile network, depending on the Customer's operator)

Please include the order number in all your emails. We respond within 1 business day. Our support is not 24/7 — emails are checked Monday to Friday, from 11 am to 6 pm (mainland Portugal time).

If you prefer, you can contact us using the following form: